We also share strategies for effective and empathetic conversations. 

This session explores: 

  • Practical tips to support positive conversations around caring 
  • How to build and establish rapport online, including active listening and best practice 
  • Key tips for creating a carer-friendly work environment 

The session is an hour on average but can be adjusted to meet your organisation’s needs. For more information, or to book training, please email  or call 0131 622 6666.